Ethics

We are honest. We don’t lie, cheat, or steal.
We demonstrate integrity, and we can be trusted. We always honor our word.
We treat our customers, vendors, and each other fairly.
We respect all persons as human beings. Our relative professional status is irrelevant.
We speak, dress and act in ways that would make our parents, spouses and children proud.
We are active in our community and support local charities.

Quality

We deliver systems that are 100% effective in preventing loss of life. We don’t cut corners.
We do it right the first time. If we make a mistake, we fix it.
We are expert in our industry, and have the reputation for being the best at what we do.
We provide the best possible service to our customers.
We install only quality products.

People

We are adults and we act that way. We emphasize personal responsibility.
We continuously work on our personal and professional development.
We are loyal and expect loyalty in return.
We always behave professionally, even when others do not.
We create a relaxed and fulfilling work environment. We celebrate our successes and have fun.
We promote a high quality of life including balance between work and home.
We cooperate with each other and emphasize teamwork to achieve our common goals.

Performance

We consistently work to beat budgets and improve profitability. We are cost conscious.
We have a “can do” attitude.
We pursue good contracts and know when to walk away from bad deals.
We embrace cutting edge technology that keeps us ahead of our competitors.
We stay aware of changes in standards and codes, and new innovative products.
Our actions result in increased profitability with a fair return for all those associated with us.

Customer Focus

We create and nurture new customers.
We treat existing customers as if they were new. We don’t take them for granted.
We always consider our customers needs.
We demonstrate loyalty to proven customers and vendors.
We are easy to work with.